Saurabh Yadav
Enterprise Support Lead - Amazon Web Services Inc., USA

Saurabh Yadav is an accomplished cloud technology leader with over 16 years of progressive experience in enterprise IT service delivery and cloud architecture. Currently serving as Enterprise Support Lead at Amazon Web Services (AWS), he guides a team of Technical Account Managers in providing strategic technical guidance to enterprise customers across the Dallas-Fort Worth Metroplex. His expertise spans cloud operations, AI/ML platforms, microservices strategy, and helping organizations optimize their AWS environments for resilience, security, and growth through initiatives like Strategic Business Reviews and Well-Architected Framework assessments.
Throughout his career progression at AWS—from Technical Account Manager to Senior TAM to his current leadership role—Yadav has demonstrated exceptional ability in driving customer success and operational excellence. His previous experience includes significant leadership positions at HCL Technologies, where he managed global teams of 90+ professionals and oversaw a $10.5 million annual portfolio for energy and utilities clients. An active learner and certified AWS professional, he recently achieved his AWS Certified AI Practitioner certification and regularly shares insights on AI and machine learning through technical articles. Based in the Dallas area, Yadav holds a Master's degree in Information Technology and is recognized for his analytical mindset, problem-solving capabilities, and ability to transform ambitious technological visions into meaningful business outcomes.